Please review the below notices before placing your order…

+ Shipping Notice: (as of 2022) Shipping for our reptile and rodent tubs (jumbo-sized tubs excluded) are now fully integrated and charge at checkout. Once the shipping address is added at checkout, shipping total (tubs only) will be displayed at the bottom of the page before processing payment. Any other products (racks, parts, etc.) will be calculated after checkout and will be billed via a payable email invoice. Please email us if you have any questions regarding shipping costs.
+ Customers have ONE WEEK to make any changes or additions to any rack orders.
+ ALL rack order deposits (30%) are non-refundable – no exception.
+ Please be advised that there will be a 30% restocking fee for any cancelled/refunded rack orders (See our “Rack Terms and Conditions” page for more details.)
+ If one or more of the items in your cart are BACKORDERED, please be aware that this may delay ship out for the entire order. If you would like to have any of the non-backordered items shipped before waiting for these items, please place any backordered items separately from any “in-stock” items to avoid ship out delay.
+ By placing an order on our website or over-the-phone, you are agreeing to our Terms & Conditions.


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