Racks Terms and Conditions
By making a purchase (PHONE, WEB, EMAIL, ECT) with Freedom Breeder you are agreeing to the following terms and conditions:
If you are not completely satisfied with your purchase or if any item you receive is defective, you may return it unused and in its original packaging. Please contact us for instructions before returning any item back to Freedom Breeder. We WILL NOT accept returns on used items, or items damaged by the recipient. The customer is obligated to pay the return shipping charges. We will promptly refund the price of your purchase upon receiving the returned items if they meet all specifications for a return. The customer is obligated to pay all shipping and handling charges for returning any product(s).
If a shipment is damaged during transit, you MUST notify the representative of the shipping company before signing, or refuse it at the time of delivery. Photographs must be taken of any damages immediately upon receiving the shipment, and all packaging must be retained as evidence until the necessary claims have been processed and resolved with the shipping company. Refund or replacement of any rack system damaged during the transport will be at the discretion of Freedom Breeder. If any product is damaged in transit and is neither refused nor inspected (and processed) by a representative of the freight service, the customer forfeits their right to any claim for a refund or a replacement.
Any charges incurred for “additional” freight services must be paid by the customer.
These charges may or may not include but are not limited to: fuel surcharges, lift-gate operations, or any other ancillary services offered by the freight service that were not requested at the time the shipment was booked.
If you need to cancel your order it must be done prior to shipping. If the order is not canceled within 24 hours there will be a 30% restocking fee. There is a 30% restocking fee for all completed orders returned or canceled after 24 hours. Once your order has been shipped, the total price of the order is non-refundable unless: 1.) Your order arrives damaged and/or 2.) The customer receives a shipment that does not contain the correct items that were ordered. If your order does arrive with any damages please contact us IMMEDIATELY. All sales are final on custom orders, no returns or cancellations will be allowed on custom orders. All deposits are Non-Refundable. (unless the order is damaged in transit. See paragraph above about damages incurred by the shipping company).
If we cannot get in contact with you 30 days via the email or phone number provided, you will forfeit the option of a refund. Your order will then be unpackaged and returned to inventory. Order must be placed again.
Product delivery times are based upon current production capacities, raw material or component availability and inventory, and may need to be extended by Freedom Breeder as these conditions occur.
Freedom Breeder reserves the right to change our prices at any time prior to a final sale due to the cost of raw materials and services. Once a sale is final on an agreed price between the customer and Freedom Breeder, the price may not be changed after the completion of the transaction.
Our prices do not include freight shipping, handling fees, taxes, and/or duties, and are subject to correction or change without notice.
Freedom Breeders terms and conditions may change at any time without notice.
Export orders may be subject to other special charges.
All taxes, customs and duty fees are the purchaser’s responsibility.
The customer is responsible for paying all state and local taxes (if applicable), or for providing a valid sales tax exemption certificate. When placing an order the customer shall indicate which product(s) are exempt from any taxes.
Freedom Breeder reserves the right to deny any changes to orders.
This Agreement and any disputes or controversies arising hereunder will be governed by and construed according to the internal laws of the State of California, United States of America, without regard to its
conflict of law principles.
Jurisdiction and venue with respect to any action, proceeding, or suit in connection with this agreement will reside in the courts of the State of California. The customer agrees to pay for all expenses (including attorney’s fees) incurred by Freedom Breeder in enforcing the obligations of company under this agreement.